Hiring: Cider House Host/Server – Part Time (Front of House)

Posted: July 8, 2021

 

Part-Time

Fixed Weekly Schedule

20-29 Hours per Week


Convergence CiderWorks, a new craft hard cider house based in downtown Decorah, is seeking hosts/servers who have a passion for cider.

We hire people inspired by challenge, with a thirst for innovation, who believe in the spirit of community and who love working in a team atmosphere where we all jump at the call to action.

We seek enthusiastic hosts/servers with customer service, beverage, or food industry experience, who will help create a positive, memorable, clean, organized, educational, and welcoming environment.

Main Responsibilities:

  • Provide excellent customer service and education, serving hard ciders in a (sometimes) fast paced environment in compliance with Iowa ABD laws, with attention to detail with regard to presentation and quality
  • Taking food and drink orders, inputting them into POS system and work with BOH staff to track / deliver orders efficiently
  • Handle card and cash transactions, ensuring that all funds in the cash drawer are accounted for by the end of the shift
  • Monitor patrons and respond appropriately to maintain a safe environment
  • Complete all opening and closing duties efficiently while adhering to our high standards of cleanliness
  • Effectively communicate Cider House promotions, programming, special events and policies to visitors
  • Execute cider and merchandise sales, while maintaining well-kept dining room areas and stocked bar and merchandise areas

Job Requirements:

  • 1+ years of experience in customer service, food service, or other related fields.
  • Be passionate about professional, friendly customer service and overall guest satisfaction.
  • Strong team attitude and ability to work with others and willingness to get the job done.

Preferred Skills:

  • Previous experience in customer service, food service, or other related fields
  • Ability to thrive in a fast-paced environment
  • Self-motivation to tidy, organize and remain occupied during slower periods is incredibly important as well.
  • Excellent verbal communication skills
  • Strong attention to detail
  • Able to multitask efficiently
  • Dependable and punctual
  • Enthusiastic, lively, patient, hard-working

This is a part-time position, shifts vary depending on season. Compensation dependent on experience.